Shannon Appelcline, my colleague at Skotos (an online game company that I founded in 1999), has been writing for several years a sometimes weekly, sometimes bi-weekly column on the topic of game design called Trials, Triumphs & Trivialities (rss feed for all Skotos Articles including TT&T). His latest column Social Software & Gaming: User Content discusses issues of user content and user facilitation that apply both online game communities and social software: